Privacy Policy

WEnutbutter operates this website at wenutbutter.com. We design and build nut butter machines, and this policy explains what data we collect when you visit the site or contact us, and how we use it.

You can reach us at info@wenutbutter.nl or via the address listed in the footer of every page.

We only collect data you give us directly. When you request a quote, send a message, or subscribe to the newsletter, we receive the fields you fill in — typically your name, business name, email address, phone number, country, and any message you choose to include.

We also collect anonymized analytics about how the site is used (pages viewed, clicks, device type, approximate region). This data is aggregated and cannot be linked back to you as an individual.

Quote requests and contact messages are read by our sales team so we can answer your question and, where relevant, send a proposal. Your email address may be used to follow up on your enquiry and to send you marketing or sales communication from WEnutbutter.

We only use your email for WEnutbutter marketing and sales — never for any other purpose, and never on behalf of another company.

We use privacy-respecting analytics to understand which pages are popular and where the site can be improved. All analytics data is anonymized at the point of collection: no personally identifiable information is stored, and we do not build user profiles.

You can decline analytics cookies via the cookie banner without losing any site functionality.

We do not sell, rent, or share your personal data with third parties for their own marketing or commercial use.

We do use a small number of trusted processors to run the site — email delivery, form submission, analytics, and hosting providers. These processors only handle your data on our instructions and only for the purpose we engaged them. They are contractually bound to keep your data confidential.

We use cookies only where necessary or where you give consent. The cookie banner on the site lets you accept or reject non-essential categories at any time. Essential cookies (for example, the consent state itself) are always set because the site cannot function without them.

Under the GDPR you have the right to access the personal data we hold about you, to ask us to correct it, to ask us to delete it, to object to processing, and to ask for a copy in a portable format.

To exercise any of these rights, email us at info@wenutbutter.nl. We will respond within 30 days. You also have the right to lodge a complaint with your national data protection authority.

Quote requests and contact messages are kept for as long as needed to answer your enquiry and fulfil any resulting sales relationship, after which they are archived or deleted in line with our internal retention schedule. Newsletter subscriptions are kept until you unsubscribe. Anonymized analytics data is kept as aggregated counts only.

We may update this policy from time to time — for example, when we change a processor or add a new feature. The 'last updated' date at the top of this page reflects the most recent change. Material changes will be announced on the site before they take effect.

Questions about this policy or about how we handle your data? Email us at info@wenutbutter.nl and we will get back to you.